Refund and Returns Policy

At Abdullah Bin Shahbaz, we take pride in delivering luxury, handcrafted formal clothing worldwide. Your satisfaction is our priority, and we’ve designed our return and exchange policy to be simple, fair, and transparent.

Important: If the delivered order is approved according to the order form, it will not be eligible for return or exchange. These policies only apply if there is a mistake on the order from the production team or designer.

Returns:

• Within 5 days of order: You are eligible for a 100% refund of your advance payment (minimum 50% advance) if you wish to cancel or return your order.
• If there is any error on the part of our production or design team, identified after delivery, we will offer a 100% refund or provide a replacement article.

How to Return or Exchange:

1. Contact our customer service team via email or WhatsApp with your order details.
2. Ensure your items are unused, in original condition, and with all tags intact.
3. Once approved, we will guide you through the return or exchange process.

Please note that luxury items are handled with utmost care, and we kindly request that returns meet the conditions above to qualify for refunds or exchanges.

We appreciate your trust in Abdullah Bin Shahbaz and are committed to making your luxury experience truly satisfying.